Zoom outage: People across the world report problems with virtual meetings via the conference call app

Zoom users are reporting a major outage
Gabriel Benois / Unsplash

People across the world have been reporting various issues with conferencing calling app Zoom.

Social media users started complaining of problems with Zoom from 10am on Sunday, according to outage tracker Downdetector.

The conference calling app has soared in popularity as a tool for employees to keep in touch as they work from home during international coronavirus lockdowns.

It has also become an important part of socialising and keeping up with loved ones remotely amid social distancing restrictions.

A spokesperson for app wrote on social media: "We have received reports that Zoom users may be experiencing issues hosting and joining meetings and webinars."

They apologised and directed people to the app's website for updates.

They also said: "Our team is investigating the root cause of issues joining Zoom meetings.

"These issues appear to be limited to a subset of users."

Later the app wrote: "Zoom users impacted by this issue should now be able to host, join & participate in Zoom Meetings & Zoom Video Webinars if they restart their sessions. We continue to assess & monitor. We sincerely apologize for any inconvenience this might have caused."

However, users were still experiencing issues as of 5pm with journalists unable to join the daily Covid-19 press conference at Downing Street.

Business Secretary Alok Sharma answered questions from the press after reading out queries sent to him from journalists himself.

One user wrote: "Zoom app is facing some issues while hosting and joining meetings today. The astronomy meeting for today stands cancelled. New date and time for the meeting will be communicated soon."

Another said: "There seems to be some issue... While hosting and joining in the meetings via paid accounts... Kindly look into this at the earliest !!"

While a third wrote: "I think you’re broken. It took 3 times to be able to see my church. In case you’re not aware, worship services need extra IT support. It’s one of the few times each week we get to safely SEE so many people. Please fix the bug."

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