Cathay Pacific discounts: Airline promises to honour tickets mistakenly sold for £535 instead of £12,000

A Cathay Pacific plane pictured last year
AFP/Getty Images
James Morris2 January 2019

Cathay Pacific has promised to honour discounted first class and business class flights which were mistakenly sold at a fraction of their true value.

The airline was offering Vietnam to New York tickets at £535 ($675). The price in September had been £12,700 ($16,000).

Other flights from Vietnam to US airports were also offered at drastically reduced rates.

In a tweet on Wednesday, Cathay Pacific owned up to the error and promised those who took advantage of the “offer” that their tickets will still be accepted.

The company said: “Happy 2019 all, and to those who bought our good - VERY good surprise ‘special’ on New Year’s Day, yes - we made a mistake but we look forward to welcoming you on board with your ticket issued. Hope this will make your 2019 ‘special’ too!”

It’s not known how many people purchased the cut-price tickets.

It is not the first time Cathay Pacific, which is based in Hong Kong, has made an embarrassing gaffe.

In September last year, it managed to spell its own name wrong on one of its planes. It missed an “f” from “Pacific”, with the livery reading “Cathay Paciic”.

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Create Account you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy policy .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in