Rail disruption to continue into New Year’s Eve due to staff shortages

LNER, whose services are controlled by the Department for Transport, cancelled at least six long-distance trains on Friday.
Staff shortages are causing widespread disruption to rail services across Britain and will disrupt travel on New Year’s Eve (Jonathan Brady/PA)
PA Archive
Neil Lancefield29 December 2023

Staff shortages are causing widespread disruption to rail services across Britain and will disrupt travel on New Year’s Eve.

London North Eastern Railway (LNER), whose services are controlled by the Department for Transport, cancelled at least six long-distance trains on Friday due to a lack of available staff.

The same reason meant several other services were severely delayed or only ran part of the planned route.

A shortage of train crew at Edinburgh meant CrossCountry cancelled a number of trains to and from the station.

Avanti West Coast axed several of it services to and from London Euston due to a staff shortage.

Northern, which is also controlled by the Government, said it will run no services on six lines on Sunday – New Year’s Eve – due to “train crew unavailability”.

The affected routes with a “Do Not Travel” alert connect Manchester Victoria with Chester and Stalybridge, Manchester Piccadilly with Chester via Altrincham, and Preston with Colne.

There will also be no trains between Morecambe and Lancaster, or Clitheroe and Bolton.

Services on other lines will finish earlier than usual at around 4pm.

Some Northern staff only work on Sundays as voluntary paid overtime, creating the risk of not having enough available employees to run the full timetable.

Thameslink issued an alert warning of “major disruption” until 5am on January 1 because of “a shortage of train crew”.

It said its services between Bedford and London will be “significantly reduced” during the afternoon and night of New Year’s Eve.

There will also be “far fewer trains” than normal between London and Brighton.

Many revellers will struggle to get home after New Year’s Eve celebrations in London as there will be no overnight Thameslink trains to Bedford or Brighton.

London Northwestern Railway warned passengers it is “anticipating crowding and disruption to services on New Year’s Eve”.

It said this is due to the “combined impact of recent storms damage across the network, higher than usual rates of sickness absence within our teams as well as reduced capacity within our Sunday timetable”.

The operator has cancelled all services between Stafford and Crewe, and warned that trains on other routes such as between London Euston and Northampton are “subject to alteration and possible cancellation”.

Chiltern Railways, which runs between London Marylebone and the West Midlands, said “a shortage of train crew” means there is “a high risk of short notice cancellations and disruption on the day across all routes” on Saturday and Sunday.

LNER also suffered disruption on Friday due to “severe weather”, with strong winds affecting parts of the East Coast Main Line.

This meant a service due to run from Aberdeen to London King’s Cross started from Newcastle.

A fault with the signalling system between Newcastle and Berwick-upon-Tweed means some southbound lines are blocked.

This is affecting LNER, CrossCountry, Lumo and TransPennine Express services.

A Rail Delivery Group spokesperson, said: “We know it’s frustrating when customers can’t get the services they are expecting. As an industry we are committed to making sure train services are reliable and punctual.

“The majority of train operators are planning to run the published timetable between now and New Year when we expect services to be particularly busy. But, there will be some local challenges that affect some services.

“Train services may start slightly later or finish earlier than usual, so it is best to check the latest travel information with your train operator or National Rail.”

A Department for Transport spokesperson said: “While staffing is a matter for industry, we are working with them to ensure they are able to deliver the services that passengers need, making clear that we will hold them to account if they let passengers down.”

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