Ann Summers recalls vibrator over electric shock fears

Ann Summers: Recalls Black Wand Vibrator
Getty Images
Saphora Smith8 February 2017

Sex shop Ann Summers has recalled a popular vibrator over concerns that "prolonged use" may expose its wires, potentially giving an electric shock.

The store said the recall was precautionary but they had received some complaints concerning exposed wires in the cord of the Black Power Wand vibrator.

Ann Summers displayed notices in shop windows this week advising customers with a Black Power Wand to contact customer services and said all online customers had been contacted by the retailer.

The store said customers would be reimbursed and the vibrator is no longer available to buy online.

Director of marketing, Cathy Reid, said: “The safety of our customers is always at the heart of everything we do here at Ann Summers.

"Whilst the Black Power Wand complies with all necessary safety testing standards and legal regulations, we have made a voluntary decision to recall the product from all channels in November 2016 due to a very small number of isolated reports concerning the wires in the cord of the Black Power Wand.

"Our product development team have been working closely with trading standards, who are fully aware and supportive of the precautionary recall."

"We continue to ensure all customers affected are reimbursed with a full refund and our customer care teams are available to answer any concerns or queries," she said.

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Create Account you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy policy .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in

MORE ABOUT