Netflix begins crackdown on password sharing in the UK and US

The streaming platform said it has begun sending emails to subscribers who are sharing their account with members outside of their household.
Netflix app (Ian West/PA)
PA Archive
Ellie Iorizzo24 May 2023

Netflix has begun its crackdown on UK and US subscribers who are sharing their password with people who live outside of their household, in a bid to stop account sharing.

The streaming giant said a Netflix account was “for use by one household” and those wanting to share accounts “with someone who doesn’t live with you” must pay an extra £4.99 for the extra member in the UK, or eight dollars a month in the US.

It comes after the company, which has lost subscribers amid stiffer competition and rising inflation, began clamping down on account sharing last year in Chile, Costa Rica and Peru, before rolling out the extra member subscription in Canada, New Zealand, Portugal and Spain in February.

Starting today, we will be sending this email to members who are sharing Netflix outside their household in the United Kingdom. A Netflix account is for use by one household.

Netflix statement

Netflix said it has begun sending emails to customers in the UK about sharing between households.

A statement said: “Everyone living in that household can use Netflix wherever they are – at home, on the go, on holiday – and take advantage of new features like Transfer Profile and Manage Access and Devices.

“We recognise that our members have many entertainment choices.

“It’s why we continue to invest heavily in a wide variety of new films and TV programmes – so whatever your taste, mood or language and whoever you’re watching with, there’s always something satisfying to watch on Netflix.”

An attached screenshot of the email detailed how customers could share their accounts.

Netflix previously said it was comfortable with users sharing their passwords, with the company making a joke on Twitter in 2017 that said: “Love is sharing a password”.

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Create Account you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy policy .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in