A Michelin-star chef hit back at a harsh critic on TripAdvisor with a detailed takedown of the customer's claims.
Glynn Purnell, head chef of Purnell’s restaurant, replied to a one star review on the travel website - insisting it was inaccurate and littered with spelling mistakes.
The customer complained Purnell's restaurant served tiny portions that were “just sinful in this day and age".
The group, who travelled to visit the restaurant from Limerick in Ireland, added they wanted an alternative to fish and were instead “presented with approximately a serving spoon of Beetroots", adding: "Just unreal!!”
The chef of the Michelin-star restaurant in Cornwall Street, Birmingham, had also contacted the customer before the damning review of the six-course meal had been put online.
But despite the effort, the disgruntled customer posted online: “Maybe the chef should watch Masterchef The Professionals for a few lessons to see how food should be served and give some decent portions of wonderful food not just the content of a decent starter over 6 courses. A starter for £68.00."
Mr Purnell hit back at the claims, writing: "Perhaps this reviewer would have more satisfaction from watching Man versus Food."
The chef added: “Having spoken to this “reviewer” over the telephone on Tuesday night, we were shocked to hear that her and her party had a bad experience. We were not made aware of any issues during their dining experience.”
“These are 4 adults all upset by their dining experience who ate all 6 courses without once alerting us to the fact that they were not enjoying it.”
The restaurant is believed to have offered the table a full refund but the reviewer declined and instead decided to turn to Trip Advisor.
