Cost-cuts save day but Amex still dives

Bill Condie11 April 2012

American Express fourth-quarter earnings crashed 72%, only beating analysts' forecasts because of aggressive cost-cutting.

Net profit fell to $172 million (£124.8 million) from $831 million a year earlier. Revenue dropped 11%. The firm blamed the recession, higher loan losses, lower customer spending and a stronger US dollar.

Chief executive Kenneth Chenault said: "This is one of the most difficult operating environments we have seen in decades. The housing market has continued to deteriorate, unemployment has risen, and retailers have seen some of the biggest declines in many years."

Chief financial officer Dan Henry said: "Card-member spending is likely to remain very soft, and we continue to expect past-due loans and write-offs to rise."

Amex became a bank holding company in November to get access to $3.39 billion in taxpayer money under the US Treasury's Troubled Assets Relief Programme.

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Create Account you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy policy .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in